Effective September 11, 2026
Walk-in finds restaurants near you and places short phone calls on your behalf to ask about walk-in availability. This policy describes what the app handles and why.
Location. Your precise location is used to find restaurants and estimate travel times, then discarded. A city-scale approximation may be kept with run history so the run can be understood or repeated. The app also keeps a city-scale approximation on your device for up to 30 days to improve area suggestions.
Search details. Party size, cravings, budget, and any special request you type are used to run your search and phrase the calls.
Call transcripts. The assistant's conversations with restaurants are transcribed so the app can show you what was said and remember outcomes. Calls to businesses are not recorded as audio.
A device identifier. A random identifier created on install tracks your free runs and purchases. It is not your advertising ID and is not used to track you across apps.
Account details. If you sign in with Apple or Google, we keep the account identifier (and name or email if shared) to carry your runs across devices. Signing in is optional.
Usage analytics. We collect pseudonymous product events, such as a run starting or an import finishing, to understand what works. They are not used for advertising or cross-app tracking.
Optional ad measurement. After you complete a successful restaurant run, Walk-in may explain how Meta ad measurement works and let you choose whether to continue to Apple's tracking permission. If you choose Allow, Walk-in sends Meta only limited events that an app session, a successful restaurant call, or a verified purchase occurred. Meta may use a device identifier and information from other companies' apps or websites to measure whether an ad led to those events. Walk-in does not send Meta your searches, restaurant names, locations, transcripts, contact information, account details, transaction IDs, or purchase details. If you choose Ask App Not to Track, Meta is not initialized and receives no events from Walk-in. You can change this choice later in iOS Settings.
Purchases. Payments are processed entirely by Apple. We verify receipts server side; we never see payment details.
Calls are placed through Twilio. Speech and language processing use Deepgram, Cartesia, OpenAI, and Cloudflare services. Restaurant search uses Google Places. Analytics use PostHog. Each provider processes only what the feature requires. With your tracking permission, Meta provides optional ad measurement as described above.
We don't sell your data or show ads. Cross-company tracking for ad measurement occurs only if you choose Allow in Apple's tracking prompt.
You can delete your account and data from the account screen in the app. This ends active runs and erases campaign details, transcripts, quota, referrals, push tokens, and account identifiers. App Store transaction ids may remain without an account identifier to prevent a purchase from being credited twice. For help, email anshumangirdhar@gmail.com.